
Values & beliefs
Hotel Kaiserhof Vienna
01
sophisticated
The sophisticated guests and employees are what truly give our hotel its real value. A stylish and enduring hotel - for several generations. With a high standard of quality: from the services to the rooms - refined and well-kept. With high-quality furnishings and fine comfort. This has always been the case. As early as 1896, when the first Kaiserhof in Vienna was given its sophisticated name.
02
sensitive
Things have always been fine at the Kaiserhof. Between the staff and the guests. A feeling of warmth pervades the rooms. Warmth and sensitivity characterise the interaction. You are recognised and appreciated as a guest: by courteous staff who remain discreetly in the background. With genuine hospitality and services that make all the difference. Just like our rooms: stylish and with attention to detail and a personal touch. You could say that the finer details are in our blood.
03
service area
At the Kaiserhof, fine service meets well thought-out details. Wishes are seen and heard. You can feel the staff's passion for the guest - personal and close. With surprising additional services that you might not expect. From valet parking to the "pillow menu" in the rooms. Because for us, service means giving you a good feeling - with a smile on our face.
04
relaxed-active
Find the right balance - between relaxed and active. Take it easy. Enjoy the cosiness of the hotel with a living room feel. Start the day with an imperial breakfast. You can do everything, but don't have to. In a prime location with immediate access to Vienna's activities and experiences - right on the doorstep.
05
Viennese
Vienna's heart beats at the Kaiserhof - from the architecture to the people. A fine traditional hotel with imperial charm, newly interpreted. In a quiet location in the heart of Vienna. With direct access to shopping and sightseeing. See the typical Viennese classics today. And experience Vienna differently tomorrow. Away from the masses and the mainstream. Atypical and unexpected, with that subtle Viennese difference.