Reviews
What our guests say about the Kaiserhof Vienna
Well rated
When guests feel welcome and well looked after, that is the greatest praise for us. This is also reflected in the excellent reviews on Booking.com, TripAdvisor and similar platforms. It’s wonderful when our guests can sense that subtle difference: in the personalised service, the genuine hospitality and in the many little details that make their stay special.
A quick overview
What guests value most
Friendly service
Attentive and genuinely caring team
Imperial Breakfast
A delicious selection from the extensive buffet
Comfortable rooms
Modern in style and elegantly furnished
A quiet, central location
In the 4th district, near Vienna city centre
Excellent hospitality
We are certainly rather proud of the Kaiserhof Wien. In 2026, we were once again honoured with the TripAdvisor Travellers’ Choice ‘Best of the Best’ Award. This means we rank among the top one per cent of all hotels worldwide. It’s a special honour, and we’re delighted to be one of just four hotels in Vienna to receive it. All the more so because the award is based on independent, authentic guest reviews.
Your feedback matters
Every review is valuable to us. Praise shows us what our guests appreciate most. It encourages us in what we do with joy every day. We also welcome suggestions, as they help us to look even more closely and continue to improve.
Impressions of the Kaiserhof in Vienna
A good feeling that lasts.
There are many lovely compliments. One that is particularly valuable is when guests keep coming back to us time and again. Many have been staying with us for years. For some, their love for Vienna keeps them coming back. Some return for specific events. And some because the Kaiserhof has simply become a familiar place.
Enquire now or book directly
Would you like to see our hotel in Vienna for yourself?
We’d be happy to provide personalised advice and prepare an offer tailored to your needs. Alternatively, you can take advantage of our quick and easy online booking service directly via our Kaiserhof website.
